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July 23rd 2019, 7:43am
Compman67
Eugene, OR
Since: Jul 2019
Posts: 7

Three different three browsers and I can't get my profile/banner picture changed..   Are you guys doing it from some mobile app or something?  What am I missing .. ?


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July 23rd 2019, 7:11am
Potspace
New York, NY
Since: Aug 2006
Posts: 22

Thats strange. Are you getting any error messages? Or are you just unsure of the process? Let me know

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July 24th 2019, 7:53pm
Compman67
Eugene, OR
Since: Jul 2019
Posts: 7

Nope.. No error, it just does nothing. Same with the banner image.. As an enterprise technical support agent, I ran through all the browsers...  Looks like you gave me an image :D  I can wait for the other :D   Running on Win 7 pro.. 

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July 26th 2019, 7:27pm
Potspace
New York, NY
Since: Aug 2006
Posts: 22

One more question. Is the profile change link not working or dont you even see the link. Thanks

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July 28th 2019, 7:17am
Compman67
Eugene, OR
Since: Jul 2019
Posts: 7

Exactly. I am on PC only, no phone app access..  I can go into the edit mode for the photo just fine. I see both the links to "Use as profile" and "Use as banner".. I can click a hundred times on them, they do nothing.. Windows 7 pro and it is the same will all browsers, chrome, Firefox and IE

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July 28th 2019, 7:21am
Compman67
Eugene, OR
Since: Jul 2019
Posts: 7

Just tried it with the fourth browser "BRAVE". "Make this your profile header photo"  <------- does nothing in my browsers.. 

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August 5th 2019, 8:12pm
Potspace
New York, NY
Since: Aug 2006
Posts: 22

I'm not sure so far why this is happening. Works fine for me in Chrome. If using chrome, go ahead and when about to click the links, right click to inspect the page, and the right side window that opens in chrome may or may not list any errors. If it does, plz let me know.

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